Frequently Asked Questions

Quick answers about our name labels, ordering, delivery and more.

Customer Support

How can I contact My Nametags customer support?

You can reach us on info@mynametags.ie. If you are inquiring about an order, please ensure you provide us with your order number. Please note that our response emails can sometimes end up in your spam folder, so be sure to check there as well.

Can I change or cancel my order, or correct a mistake?

Accidents do happen! If you made a mistake on your labels or delivery address, email us at info@mynametags.ie within 1 hour of placing the order, with your order number and the correction, and we'll be able to help. After that, still get in touch as soon as possible and we will do our best to update the order before it is shipped. Please note that we are unable to cancel orders once they are placed, and that our response emails can sometimes end up in your spam folder, so be sure to check there as well.

How can I track my order?

We send all orders by standard post with An Post, which unfortunately does not include tracking. Estimated delivery to Ireland is 3–10 working days, although postage delays beyond our control can occasionally happen.

My order hasn’t arrived

Don't panic! Estimated delivery to Ireland is 3–10 working days. We use standard postage, so delays beyond our control can occasionally happen. If your order still hasn't arrived after 10 working days, please contact info@mynametags.ie and we'll be happy to help.

How do I report a problem with my order?

We're sorry to hear that you're experiencing an issue with your order. Please reach out to us via email at info@mynametags.ie with a detailed description of the problem, and we'll be more than happy to assist you. Please keep in mind that our response emails may occasionally be directed to your spam folder, so be sure to check there as well.

What if I’m not satisfied, or have feedback?

We pride ourselves on offering the best labels and customer service in the business. If you are unhappy with your labels for whatever reason, or have feedback or a suggestion, please don't hesitate to email us at info@mynametags.ie. If you would like to leave us a review, you can find us on Trustpilot.

Ordering & Shipping

How do I place an order?

Placing an order with My Nametags is quick and easy. Simply choose the type of labels you would like to purchase and personalise the labels with the desired name and/or phone number. If you are ordering stickers or iron-ons, you will be able to design your label which means customising it with an icon, background, font and font colour making it uniquely yours. Once you have personalised your label, simply add to cart and proceed to the checkout page, where you will fill in your details and place the order!

How much is postage?

Postage is free on all orders, and we deliver anywhere in the world at no extra cost. For delivery times and more details, please see our delivery information page.

What payment methods do you accept?

We accept all major credit and debit cards. You can also pay via PayPal or Klarna. Payment is securely handled by Adyen.

Adyen GPay Apple Pay Mastercard Visa PayPal Klarna Amex

Do you ship overseas?

Yes. We send labels all over the world on a daily basis.

Will I receive a confirmation email after placing my order?

Yes. After you have placed your order you will receive a confirmation email with the details of your order.

Where can I buy school name labels?

You can order all our school name labels and stick-on name tags online, with no need to visit a specialist school supply shop. Choose your labels, personalise them with a name, icon, background, font and colour, and we'll post them to you. Design your name tags here.

Getting Started

Why use name tags?

Name tags are a simple solution to the problem of lost property. Simply applying them to clothing or other items such as shoes or lunch boxes can ensure that they don’t go missing.

When should my child start using labels?

As soon as they start nursery or school. Young children are prone to losing their possessions, and coats, hats and school items can sometimes end up lost, never to be found again. This is why it is so important to label your children's items from an early age.

Which labels do I need?

Stickers are the most versatile: stationery, toys, water bottles, lunch boxes, shoes, and clothing via the care label. Iron-ons go straight onto fabric, perfect for school uniforms. Ministickers are for small items like pens, pencils and crayons (not clothing). Maxistickers suit bigger items such as books, sports equipment, bottles and lunch boxes.

How do I design my name tags?

Name tags can be customised with colourful designs to make for a unique and recognisable name tag. Simply select a background, a design, and a legible font and colour to create your name tag. Please ensure that there is enough contrast between the background colour and the colour of the text. It is also a good idea to add a phone number to the labels, to help if someone finds the lost items.

Can I use international letters and accents or emojis?

We are able to do most international accents (e.g. French accents, Icelandic letters etc). If it displays correctly on the nametag preview, we will be able to print it. We recommend the narrow font if you are using special characters or accents. Unfortunately no emojis can be printed.

Can I split a set of labels?

Unfortunately, due to the production process, we are unable to split a set of labels to accommodate different names in one set.

Stickers

Why choose name stickers?

STICKERS are the most popular nametags. They are very versatile as they can be used on stationery and other school supplies, toys, clothes (on care label), water bottles, and even on shoes. Our personalised name label stickers are 100% waterproof, dishwasher safe, microwave safe, steriliser safe and can go in the washing machine/tumble dryer. Each sticker label is 30x13 mm, and they are available in a wide range of designs including exclusive Hello Kitty and Mr. Men sticker designs.

What size are name tags?

Our sticker labels are 30 x 13mm. This is big enough for them to be easy to read and identify, and means that they can fit on most items such as coats, jumpers, and stationery.

How much text can I put on the name tags?

We have a maximum character limit of 15 characters per line. You can add a 3rd line of text by clicking on the '+' symbol next to the textbox.

How much do the name tags cost?

Our Stickers cost €17.95 for 56 name tags.

How to apply name stickers?

Press the sticker firmly onto a clean, dry surface, or onto the care label for clothing (not directly on fabric). Wait 24 hours before washing or putting it in the dishwasher.
For the step-by-step guide, see our Instructions for Use and choose Name Stickers.

Can I wash the name labels? How durable are they?

Yes. Our labels are 100% waterproof and designed to withstand washing and daily wear: applied correctly, they will stay in place for up to 10 years! They are washing machine safe up to 60°, dishwasher safe up to 100°, steriliser safe, microwave safe and free from harmful substances.

Do the labels fade over time?

My Nametags has worked tirelessly to create the best name tags on the market. These labels are made with high-quality material and have been tested and re-tested to ensure they do not fade over time.

How do I remove the name tags?

Our Stickers can simply be removed by peeling them off the item or care label.

Iron-ons

Why choose iron-on labels?

IRON-ONS are perfect to label clothing and school uniforms. No more sewing: iron-on labels are quick and easy to apply, and all you need is an iron! These kids' school labels are fantastic for marking a large amount of clothing in a short period of time. Our iron-on name tags can go in the washing machine and dryer. Each iron-on label is 30x13 mm, and they are available in a wide range of designs including exclusive Hello Kitty and Mr. Men iron-on designs.

What size are iron-on labels?

Our iron-ons are 30 x 13mm. This is big enough for them to be easy to read and identify, and means that they can fit on most items such as coats, jumpers, and school uniforms.

How much text can I put on the iron tags?

We have a maximum character limit of 15 characters per line. You can add a 3rd line of text by clicking on the '+' symbol next to the textbox.

How much do the thermo-adhesive labels cost?

Our Iron-ons cost €17.95 for 56 name tags.

What do I need to apply the clothing labels?

To apply your iron-ons you will need your iron and the silicone sheet we provide you with.

How to apply iron-on labels?

Place the label on the garment, cover it with the silicone paper provided and press with the iron at the garment's maximum temperature, steam off, for 8 to 15 seconds. Never iron the label without the silicone paper.
For the step-by-step guide, see our Instructions for Use and choose Iron-Ons.

Can I apply the iron-ons without the silicone sheet?

Do not iron nametags without using the silicone paper, as this can damage your iron and the iron-on. If you did not receive a silicone sheet, please email us at info@mynametags.ie and we can assist further.

Can I iron the labels once applied?

For the continued care of your iron-on labelled items, please refrain from direct iron contact to avoid damage to both the labels and your iron. Even after labelling your items, when ironing clothes, maintain the same procedure by using a silicone sheet as a protective barrier between the iron and the labels. If a silicone sheet is not available, ensure there is no direct contact between the iron and the label. This precaution ensures a prolonged and damage-free experience.

How do I remove the iron-on name labels?

Our iron-ons are made to last, these labels cannot be removed, however if you would like to donate your clothes or pass them down, please email us at info@mynametags.ie and we can assist further.

Iron-ons or sew-ons?

Traditionally, woven sew-on labels have been the durable go-to option for labelling school uniforms. Nowadays, however, superior labels are available in the form of iron-on name labels. Unlike sew-on labels, iron-on labels can be attached in seconds without sacrificing on either longevity or durability. No more nights spent sewing mountains of clothes!

Ministickers

Why choose ministickers?

MINISTICKERS are a more discreet option. These are great for older children and even adults! These mini labels are ideal school name labels as they come in a set of 175 which means you are able to identify all the pens, pencils and crayons. They should not, however, be used on clothing. Our ministickers are dishwasher and microwave safe. Each ministicker is 16x6mm.

What size are mini name tags?

Our Ministickers are 16x6mm and should therefore be used on smaller items like stationery. This size is perfect for older children and adults as they are more discreet. They are also great for people wanting to label a large amount of items.

How much text can I put on the mini stickers?

Our ministickers have a character limit of 12 in one line, as these are a much smaller size.

How much do the mini labels cost?

A set of 175 Ministickers costs €17.95.

How to apply mini name stickers?

Press the ministicker firmly onto a clean, dry, hard surface and wait 24 hours before putting it in the dishwasher.
For the step-by-step guide, see our Instructions for Use and choose Ministickers.

How do I remove the ministickers?

Our ministickers can simply be removed by peeling them off the item.

Maxistickers

Why choose maxistickers?

MAXISTICKERS come in different shapes and sizes to give you more variety. Circles, squares and rectangles all in one set! These fun themed stick-on labels are perfect for larger items such as sports equipment, books, drinking bottles and lunch boxes. Our maxistickers are dishwasher and microwave safe, and some of the stickers in the set can also go on clothing care labels and in the washing machine.

What size are maxistickers?

Our large name stickers vary in size and shape: circles, squares, and rectangles all in one set! The largest sticker is 5 cm in diameter and the smallest sticker is 30x13 mm. One set contains 21 stickers. Maxistickers are perfect to label bigger items such as water bottles and lunchboxes.

How much text can I put on the large name tags?

We have a maximum character limit of 16 characters per line. You can add up to 2 lines of text.

How much do the big name stickers cost?

Our Maxistickers, which come in a variety of 21 shapes and sizes, cost €17.95.

How do I remove the big stickers?

Our maxistickers can simply be removed by peeling them off the item, or off the care label for the stickers in the set that go on clothing.

Can I personalise the maxistickers?

We offer a wide variety of maxisticker themes, from unicorns to football and dinosaurs, which you are able to personalise with your or your child's name. The only maxisticker set you are able to fully customise is the sports t-shirt maxisticker set, which you can design with your team's colours.

Home Decor

Why choose our home decor?

WALL STICKERS and DOOR STICKERS come in fun and colourful designs. These are great to transform your children’s bedrooms into a magical, personalised space. They can also be a great gift for kids! Super easy to apply (and reposition) to surfaces such as walls, doors and cabinets. These provide a great alternative to our popular name labels and allow you to take decorating to another level.

HEIGHT CHARTS are a fun way to track your child’s growth and capture every milestone, and can be personalised with their name and/or date of birth. POSTERS feature our own unique designs, printed on high quality paper with a matt finish, and can be combined with our door and wall decor in the same theme.

Can I remove or reposition the wall decor?

Yes. Our door stickers, wall stickers and height charts are made from a flexible material that can be easily removed and repositioned. It will not peel off paint or leave residue on your walls, so it is perfect for personalising your child's room in a rented home.

Will I need any tools to apply My Nametags wall decor?

Our kids' wall decoration is self-adhesive, making it incredibly easy to apply. Simply peel off the backing paper and apply it to a smooth and clean surface, no tools needed.

Where can children's room decoration be used?

Our kids' room decor fits perfectly on smooth and lightly textured surfaces such as painted walls, doors, cupboards or tiles. They are not suitable for wallpaper. Please allow a minimum of 30 days after painting before applying the stickers.

How to apply the wall decoration?

Apply to a clean, dry surface, starting at one corner and smoothing gently across to avoid air bubbles. For height charts, use the 50 cm ruler provided so the chart starts at the correct height.
For the step-by-step guide, see our Instructions for Use and choose Home Decor.

How many stickers come with a height chart?

Each height chart comes with 10–17 stickers, depending on the design. A height chart costs €35.95 with free delivery.

Can I personalise the height chart?

Yes! You can personalise your height chart with your child’s name and/or date of birth, and choose their favourite theme from our range.

What size are the posters?

Our posters are 30 x 40 cm and are printed on high quality paper with a nice matt surface.

Do the posters come with a frame?

You can order a poster on its own for €13.95, or with a wooden frame for €29.90. We recommend framing the posters for the best protection, but they can also be hung directly on the wall.

How do I hang a poster?

For the best protection, we recommend framing the posters, but they can also be hung directly on the wall. Feel free to use putty to avoid damaging the poster and the wall, or poster rails that are attached to the top and bottom of the poster. Create a picture wall by hanging several posters together!

Still need help? Email us and we’ll be happy to help.